Hibaelhárítás | Posty dokumentáció

Hibaelhárítás

Hol nézd meg, mi történt, és milyen sorrendben érdemes keresni a hiba okát.

What to check first

1
Start with the channel
A disconnected or disabled channel causes errors on every post, which can look like a problem with the post itself. Check the Channels page before changing the wording of your post.
2
Then check the post's error message
The failed post shows the platform's own error message. It tells you what the platform rejected.
3
Finally, check your plan
If the channels and the post both look fine, check whether you've exceeded any limits.

Where	What it shows
The post in the calendar	Its status and, if it failed, the platform's error message.
The bell icon in the top bar	Notifications about publishing failures, disconnected channels, and limit warnings.
The Channels page	The status of each channel and how many channels you're using out of your limit.
`GET /public/v1/notifications`	The same notifications via the API, if you want to monitor them programmatically.

What you see	Where to go
You can't connect a channel, or it keeps disconnecting.	Channel connection errors
The image or video won't upload, or the platform rejects it.	Upload and media
You can't log in, or the activation email hasn't arrived.	Activation and login
You get an error message when saving in the editor.	Links and validation
The API returns a 401 or a 403.	API authentication
The API returns a 429.	Errors and limits
A feature isn't showing in the interface.	Plans and limits

If none of this helps, contact us. The Support page lists what to put in your email so we can resolve the issue without extra back-and-forth.

Is something missing from this page? Email [email protected] or use the form on the Help page.