Csatorna-bekötési és OAuth-hibák
A bekötés félbeszakad, a platform hibát ír ki, vagy a csatorna újra és újra lecsatlakozik.
Can't connect a channel
| What you see | Why it happens | What to do |
|---|---|---|
| The platform window closes, but no new channel appears. | You didn't grant all the requested permissions, or the platform stopped the process. | Start again and leave all the requested permissions selected. If you deselect any of them, we can't post. |
| The platform says you don't have permission. | You're not an admin of the page or account you're trying to connect. | Ask the page owner to grant you admin access or connect it using the invite link. |
| You're sent back to Posty with no message. | The browser blocked the pop-up or cookies. | Allow pop-ups for posty.hu and try again in a regular browser window, not an incognito window. |
| You see a suspicious activity warning. | This social account was previously connected to a different Posty account. | If the account is yours, continue. If it isn't, don't connect it. If you're unsure, contact us. |
Channel disconnected
This means your access has expired or the platform has revoked it. Common reasons include:
- You changed the password on the platform.
- You removed the Posty app from the platform settings.
- The platform revoked access for security reasons.
- The account type changed, for example from personal to business.
The fix is the same in every case: reconnect the channel from its menu. Your posts and statistics will remain.
It keeps disconnecting
Some platforms grant personal accounts access for shorter periods than business or creator accounts. If a channel disconnects regularly, check its account type on the platform and make sure the Posty app is still enabled in the account settings.
If that doesn't explain it, contact us and include the channel name and platform. The Support page lists what to include in your email.
The page or account doesn't appear
- Facebook: you can only connect a Page, not a personal timeline. If you don't have a Page, create one first.
- Instagram: if you connect through a Facebook Page, the Instagram account must be a business or creator account, and it must be linked to the Page.
- LinkedIn: a personal profile and a company page are two separate channels. If you don't see your company, check that you're an admin.
- Google Business Profile: only locations assigned to you appear. If the list is empty, your Google account has no assigned locations.
How to reconnect a channel
Using Update Credentials in the channel menu keeps the same channel, so your posts, statistics, and slot templates remain. If you delete and reconnect it, Posty creates a new channel and you lose them.
Channel statuses are covered in detail on the Managing channels page.