Aktiválási és belépési gondok
Nem jött meg az aktiváló levél, nem sikerül belépni, vagy két fiókod lett ugyanazzal a címmel.
“My channels disappeared”
If you signed up with an email address and password, then later signed in with Google using the same address, two separate accounts were created. The second one is empty: it has no channels or posts, because those are in the first account.
The fix: sign out, then sign in with the method you originally signed up with. If you don't remember, try signing in with a password. If you have a password, it belongs to the original account.
You cannot merge the two accounts yourself. Write to us and include both sign-in methods. The Support page lists what to include in your email.
The activation email didn't arrive
| Step | What to do |
|---|---|
| 1 | Check the spam and Promotions folders. |
| 2 | Check that you entered the right address. If it contains a typo, the email will never arrive. |
| 3 | Use the Resend Activation Email button. You need to wait one minute before requesting another email. |
| 4 | If you use a work address, ask your system administrator to allow emails from posty.hu. |
| 5 | If the email still hasn't arrived, write to us. |
There is no activation step when you use a Google account: Google has already verified the email address.
Password issues
- Forgot your password. The
Forgot Passwordlink on the sign-in page sends you a new password reset link. This only works for accounts created with an email address and password. - You previously signed in with Google. This type of account has never had a password, so password reset will not work. Sign in with Google.
- “My password worked yesterday.” If you have since signed in with an email code, doing so deleted your password. From now on, sign in with an email code or Google.
I entered the wrong email address
If you mistyped it when you signed up and cannot sign in, write to us from the correct address, and we will tell you what to do.
If you change the email address on an active account and cannot access the new address, you will be locked out: the confirmation email goes there. Enter it twice before saving.
I keep getting signed out
- Check whether your browser deletes cookies when you close it.
- An incognito window signs you out every time you close it. That is not a bug.
- Extensions that clear cookies have the same effect. Add posty.hu to the list of exceptions.
If none of this explains the problem, write to us and tell us which browser and device you use.